QUALITY

Delivering Excellent Quality Service to Our Customers

At Phoenix Tool & Molding, we believe if you’re going to do something, do it right. That’s why we maintain the highest standards in all phases of our work, from design and engineering through final production and assembly, and even in our commitment to customer service.

Our customers won’t stand for anything but the best, and neither will we. It’s why they’ve kept coming back to us for more than four decades.

We follow exacting ISO quality-control requirements, and all our employees participate in ongoing education and training.

Our focus on quality means we are committed to the most contemporary procedures, frameworks, and certification requirements, including:

  • APQP Advanced Product Quality Planning
  • FMEA Failure Mode and Effect Analysis
  • PPAP Production Planning Approval Process
  • CAPA Corrective Action Preventive Action
  • OQ Operational Qualification
  • IQ Installation Qualification
  • PQ Performance Qualification
  • SPC Statistical Process Control